FAQ

Got questions? We've got answers. Explore our FAQs to learn more about our process, pricing, and how we can bring your vision to life.

Company
What services does Digieno provide?

We offer end-to-end digital solutions including website design & development, mobile app development, UI/UX design, digital marketing, SEO, branding, and ongoing support. Our goal is to help businesses grow with smart and scalable solutions.

How does your pricing work?

Our pricing depends on the scope of work, project complexity, and business needs. We offer both fixed-price packages for standard services and custom quotes for tailored projects. To get an exact estimate, feel free to contact us.

Do you work with startups and small businesses?

Yes! We love working with startups and small businesses. Whether you need a simple website, a brand identity, or a full digital strategy, we provide scalable solutions that fit your budget and growth goals.

How long does it take to complete a project?

Timelines vary depending on the project. A standard website usually takes 3–6 weeks, while larger projects like apps or custom platforms may take longer. We always provide a clear timeline before starting.

Do you provide ongoing support and maintenance?

Yes! We offer post-launch support, regular maintenance, and update services. Our team ensures your website or application stays secure, fast, and up to date so you can focus on your business.

How can I get started with Digieno?

Getting started is simple! Just reach out to us via our contact page or email us directly at hello@digieno.com. We’ll schedule a consultation to understand your needs and recommend the best solution for your business.

Process
What is your project workflow at Digieno?

Our workflow starts with a discovery call to understand your goals and requirements. Then we move to strategy, design, development, testing, and launch. Finally, we provide ongoing support and optimization to ensure long-term success.

How do you communicate with clients during a project?

We keep communication transparent and simple. You’ll get regular updates through email, scheduled calls, and project management tools like Trello or Slack. This way, you’re always in the loop about progress.

How long does a typical project take?

Timelines depend on the project’s complexity. A standard website can take 3–6 weeks, while larger projects like apps or branding campaigns may take several months. We always share a clear timeline before starting.

Do you provide revisions during the project?

Yes, absolutely! We include multiple revision rounds during the design and development phases to make sure the final outcome matches your vision perfectly.

Do you provide support after the project is completed?

Yes! We provide post-launch support, including updates, security checks, and performance optimization. You can choose between one-time fixes or ongoing monthly support packages.

How can I start a project with Digieno?

Getting started is easy—just contact us through our form or email us directly at hello@digieno.com. We’ll set up a consultation call to understand your needs and create a tailored proposal for you.

Support
Do you provide ongoing website maintenance after launch?

Yes! We offer ongoing maintenance packages that cover updates, backups, security monitoring, and performance checks to keep your website running smoothly at all times.

What happens if my website experiences downtime or technical issues?

In case of downtime or technical issues, our support team acts quickly to resolve the problem. We monitor websites proactively and aim to minimize disruptions so your business stays online without major interruptions.

Can I request updates or changes after the project is completed?

Absolutely! Whether it’s adding new pages, updating content, or improving features, you can request updates anytime. These can be handled through a one-time service or included in your maintenance plan.

Do you offer website backups and security monitoring?

Yes, security is a top priority. We provide regular backups, malware scans, and security monitoring to protect your website from potential risks and ensure your data is always safe.

How quickly can I expect support after submitting a request?

Response times depend on your support plan, but we usually respond within 24 hours for standard requests. For urgent issues like downtime, we prioritize them and work on resolutions immediately.

Your Vision, Our Digital Expertise

Websites, Apps, SEO, Branding and Digital Marketing — Everything your Business needs to Grow Online.